We don’t accept returns or refunds from books ordered through our distributors.
To be eligible for a return, your item must be unused and in the same condition that you received it.
There are certain situations where no refunds are granted:
- Book with obvious signs of use
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within fourteen days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: PO Box 1042 Windsor, VIC, 3181, Australia
To return your product, you should mail your product to: P.O. Box 1042 Windsor, 3181, Victoria, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at writing@mindsshinebright for questions related to refunds and returns or call Minds Shine Bright on 0416309652.